Streamline Property Maintenance: Issues, Tracking & Cost Control
Manage property maintenance with Doinn’s advanced tickets, real-time issue tracking, and precise cost control, designed for vacation rental property managers and cleaning companies.
The leading property maintenance solution built for the vacation rental industry:
Centralized Property Maintenance Ticketing
- Create, assign, and track maintenance tickets for any issue, from a leaky faucet to a broken appliance.
- Field staff and cleaners can report issues directly from their mobile app with photos, giving you instant awareness.
- Monitor the status of every job in real-time, ensuring nothing ever falls through the cracks.
Capture Issues Instantly with Doinn AI
- Simply upload a photo of the damage. Doinn AI analyzes the image and automatically generates a detailed issue ticket for you.
- Record a voice note in any language. The system assesses the request, translates it to your preferred admin language, and creates the ticket instantly.
- Eliminate manual typing. Streamline your workflow with intelligent, automated issue creation.
Seamless Resolution & Transparent Owner Reporting
- Rank tasks by severity and oversee the entire resolution lifecycle, from missing items to damages in real-time.
- Build trust by sharing live job summaries and property status updates via unique public links, reducing back-and-forth communication.
- Automatically compile completed tasks and associated activities into clear, professional reports that showcase your management excellence to owners.
Optimize Your Budget with Precise Expense Tracking
- Log and track all expenses related to each property maintenance issue.
- Detailed view to monitor and manage all repairing expenses, providing quick access to current costs for each reported issue.
- Attach invoices, link costs directly to specific tickets or properties, and gain a clear understanding of your true operational costs.
Discover All Property Maintenance Features
Real-time Issues Management
Staff can create issues and inform about: type, priority, damages report, or generic issues.
Comprehensive Cost Tracking
With the issues dashboard, users can manager expenses for maintenance tasks.
Shareable Job Summary Link
Automatically share maintenance issues job summaries with your customers and owners, including start/finish times, and attached photos/videos.
Robust Bulk Upload Capabilities
Bring your existing issues lists from other software providers and upload them in bulk, easily.
Detailed Quality Tools
Including real-time job summaries, inspections, problem reports, and service scores.
Service Time Tracking
Monitor start and stop times for all services, enabling you to compare expected vs. real service times for greater efficiency.
Real-Time Operational Insights
On quality, time/schedule, people & teams, financials, and logistics.
Multilingual Chat & Notifications
Notifications and instant translation for seamless team communication through Doinn’s mobile app.
Employees Payroll
Access in real-time, filterable and exportable, with insights into margins per service worker.
Role-Based Access Control
Assign roles (Account Owner, Admin, Manager, Coordinator, Service Worker, etc.) with specific permissions Example: Coordinators can dispatch jobs, while Service Workers only see assigned tasks.
Priority Services Flag
Stay informed in real-time about properties with check-out and check-in on the same day.
Stop Reacting to Property Maintenance Issues and Get Ahead of Them.
With Doinn, you’ll gain the ultimate control over your property’s quality, maintenance efficiency, and financial health. Experience the future of property operations and improve your daily operations by +50%.