Client Management System: Boost your Business with Doinn
Provide a robust Client Management System specifically for the dynamic needs of short-term rentals and cleaning services. Centralize customer, vendor, and co-host/co-operation management for seamless property operations.
The leading client management system tool built for the vacation rental industry:
Empower Your Clients with Seamless Collaboration
- Offer free accounts to customers/owners, allowing you to manage and invite them to access a dedicated platform & mobile app.
- Improve communications, automate job and improve quality management control, simplifying your operations through connected account capabilities.
- Share post-service job summaries, complete with photos and videos, directly with your customers to ensure transparency and build trust.
Streamline External Vendor Partnerships
- Manage and invite your service providers to free Doinn accounts with dedicated mobile apps, significantly enhancing communication and automating the jobs you send to them.
- Enable vendors to manage services, checklists, and set up automations on behalf of your team, boosting collaboration and project streamlining.
- This includes seamless drag-and-drop dispatching and assignment of jobs to your service workers or service providers.
- Get operational dara to make your financial operation sinvoicing simpler for providers.
Bridge Destructive Communication Gaps
- Effortlessly manage your entire network. Onboard cleaning companies, maintenance crews, and other vendors.
- Assign jobs, track performance, and handle payments, all within Doinn. Perfect for co-operation and co-host models.
- End the communication gaps. Grant specific, limited access to your partners. Your cleaning team sees only their schedule and checklists. Your co-host sees performance for their properties. You control who sees what, ensuring clear communication and total security.
Discover All Client Management System Features
Client Management System
Streamline operational data, labor management, staff productivity, and relationships with customers.
Integrations
Doinn syncs calendars and fetches property and booking details from over 50 platforms including Airbnb, Booking.com, and VRBO, and 20+ PMS through direct integrations.
Customers/Owners Accounts (Free)
Doinn allows you to manage and invite your customers/owners to have a free account and mobile app.
Providers Accounts (Free)
Allows you to manage and invite your service providers to have a free account and mobile app.
Customers & Providers Co-Operation
Providers can also be granted permission to directly create services, manage checklists, and set up automations on behalf of customers
Multilingual Chat & Notifications
To ensure seamless communication within a diverse client and vendor base, Doinn provides a multilingual chat feature that instantly translates messages to any language.
Role-Based Access Control
Assign roles (Account Owner, Admin, Manager, Coordinator, Service Worker, etc.) with specific permissions Example: Coordinators can dispatch jobs, while Service Workers only see assigned tasks.
Doinn Quality Assurance Seal
Time and date-stamped photo/video proof for quality assurance purposes.
Real-time Issues Management
Staff can create issues and inform about: type, priority, damages report, or generic issues.
Shareable Job Summary Link
Automatically share maintenance issues job summaries with your customers and owners, including start/finish times, issues, chelista status, and attached photos/videos.
Push Notifications
Users will get push notifications regarding their schedule.
Service Time Tracking
Monitor start and stop times for all services, enabling you to compare expected vs. real service times for greater efficiency.
Real-Time Operational Insights
Access analytics on properties, services, and staff to monitor costs and performance, helping you easily identify properties with the most issues.
Mobile App for Teams
Empower your field staff with a simple, powerful mobile app. Where they can upload relevant service info, manage attendance, photos, and videos.
The Client Management System Made for the Vacation Rental Industry
Experience the future of property operations and gain a competitive edge with Doinn’s specialized Client Management System. Book a Demo Today! Start your 14-day free trial – No credit card needed.