Property Operations

Operto Teams vs Doinn: Which One Works Best?

Roxanna Castillo

Operto-Doinn

Doinn and Operto are two leading companies in the vacation rental industry that offer property management and cleaning services.

Both companies are dedicated to providing property managers and owners with the tools they need to efficiently manage their properties and ensure a high level of quality standards.

Doinn is a powerful platform that enables smart scheduling for property cleanings, maintenance or inspections services through booking syncs while helping to coordinate, communicate, and manage all tasks in one platform.

Streamlining the management of property operational tasks for short-term rental managers. With a strong emphasis on automation and seamless integration, Doinn simplifies the operational complexities of property management while laying the groundwork for AI-driven innovations.

Operto actually not only offers a cleaning and maintenance platform. But their main focus is to help property managers use smart home technology & manage guest experiences more effectively.

Operto offers smart home solutions to control access to their properties remotely, monitor energy usage & customize guests experience .

By connecting with smart locks, thermostats, and other devices, Operto helps property managers save time and money while improving the overall experience for their guests.

AI Tasks Scheduling

Doinn’s scheduling system is designed to be intuitive and highly efficient. It allows property managers to automate the scheduling of cleaning, laundry, and maintenance tasks based on booking data, recurring services, and several configurable scenarios.

This automation reduces manual intervention and ensures that tasks are assigned to the right service providers promptly.

Operto also takes the data from your PMS to automatically schedule turnover services, fac. However, compared to Doinn, Operto does not have as much information in the property dashboard.

In the above view shared, you’ll see:

  • Status of the property
  • Services scheduled
  • Any priority services (Which are flagged automatically)

Dispatching Capabilities

Doinn platform optimizes the operation of short-term rental allowing the services to be dispatched to your own team of cleaners, or to third-party companies that the user can invite to the platform to collaborate completely for free. 

Here is a glampse on how you can invite external providers to collaborate inside Doinn’s platform:

In the other hand, Opertp offers strong dispatching features, its platform allows for efficient task assignment and real-time updates, but it doesn’t allow providers to collaborate with owners or property managers. 

Quality Assurance Tools

Doinn offers advanced quality assurance tools that allow property managers to share information that ensures quality of the services, such as:

Real-Time Job Summaries:

Property managers get a job summary that includes:

  • Time track on the service performed
  • Checklists performed on the service
  • Notes from cleaner in the case of anything to report
  • Images and video with double time and date stamp

Moreover, you can share this information with owners, thanks to the shareable non-expiry link which serves as proof of the quality cleanings.

Doinn quality seal stamp:

This date and time stamp allows property managers to have valid proof from cleaners about the condition of a property after the service.

Immediately when a photo or video is created, the app adds a time/date stamp when is created and when it’s uploaded, adding an extra layer of validation.

These tools ensure that property managers can maintain high standards across all properties, regardless of location.

Operto has quality assurance features like fully customizable checklist inspection, safety checklists, and photo documentation. 

But Operto does not provide summary reports from services or any timestamp, unlike Doinn. Therefore if one of your main concerns is complete transparency, then Doinn would be the better choice if you want to verify the quality of your services.

Efficient Management For Teams

One of Doinn commitments, is becoming a platform for all the “admin” tasks for property managers. That’s why the product offers a variety of features to help you manage teams. Here are some of them: 

  • Timesheet (clock-in/out) & Attendance: All clock-in and clock-out hours ready to report and download, simplify the time management of your staff.
  • Roles & permissions: Six company account roles to give your staff different permissions: business owner, admin, manager, coordinator, supervisor, service worker.
  • Payroll: Get access to details of your staff in real time, filter and export by dates or by workers. 

In addition, various reports allow you to track or download and gain valuable insights into the profit margins you achieve per worker.

To Operto they only have the payroll option. In which, they get reports with staff work hours and earnings. This helps with calculating paychecks accurately. The system also tracks expenses and generates invoices for clients making the billing process straightforward.

Pricing Options Between Breezeway and Doinn

Doinn provides various pricing plans and subscription choices tailored to meet the requirements of property managers, based on their size.

But we basically adapted our pricing to fit any small medium, and large property portfolios. Our packages are:

  • Advanced: For medium property managers managing between 10 to 30 properties OR providers that make ≤100 services per month.
  • Professional: For experienced property managers managing between 30 – 50 properties OR providers that make +250 services per month.
  • And we have a customized package for managers with more than 50 properties and the price will be directly adapted to your business needs!

For more information visit their pricing page.

However Operto’s pricing is based on the number of properties managed and the specific features required. They offer a range of plans to suit different needs, from basic smart home automation to advanced guest management solutions.

Operto also provides custom pricing for larger property management and enterprise clients, ensuring that they cater to all businesses sizes.

If you are looking for a cost effective solution for your team then Doinn is the best option, you can save as much as 3 times with our plans versus our competitors.

Choosing Between Breezeway and Doinn

In conclusion, both Doinn and Operto offer valuable services that can help property managers streamline their operations and provide a seamless experience for guests.

Doinn offers a user-friendly platform that makes it easy for property managers to set up, track the progress of each cleaning, and communicate with cleaning professionals.

Also providing a dedicated support team, ensuring that property managers can find our platform reliable and trustworthy as a partner. Not to mention some customers have reported that Doinn’s pricing is highly competitive than other property operations providers.

While Operto is ideal for those who want to automate tasks such as check-in and check-out, access control, and energy management. Ultimately, the best option for your property management needs will depend on your specific requirements and budget.

It’s worth considering the unique features of each platform and how they align with your business goals before making a decision. Regardless of which option you choose, both Doinn and Operto have proven track records of providing high-quality services that can help you improve efficiency and enhance the guest experience at your properties.

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