Linen laundry
Instant book and automate linen laundry with your cleaning services and ensure maximum security and comfort for your guests
Laundry companies just a click away
Access to top performance commercial laundry companies in 44 countries just a click away for your short-term rental homes.
The best cleaning partners
Washing bedding is a fundamental part of ensuring optimum cleanliness and a good experience for your guests.
Our cleaning partners will take care of the collection, washing, ironing and delivery of your bedding and towels.
We’ve got a very clear goal
We want to provide you with an easy and convenient way to manage the cleaning of your apartment. That is why we put at your disposal our cleaning software, through which you can program the laundry services you need. And even easier!
Frequently Asked Questions
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What does our laundry service for short-term rental homes include?
Linen collection and delivery
Ironing and drying in calenders (industrial process).
Storage and logistics coordinated with the cleaning service
Hygienisation and treatment according to the manufacturer’s instructions with antiallergic environmentally friendly chemicals
Clothing monitoring and alerts of missing or damaged pieces
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What is the difference between commercial laundry and domestic?
The commercial laundry procedure combines the precision of its operators with the efficiency of its machinery.
This procedure guarantees the highest degree of quality. The technical teams implement treatments adapted to each item, to achieve conditions for cleaning and disinfecting the clothes that guarantee perfect hygiene.
Our suppliers guarantee that water, energy, and chemical products are used in their facilities rationally.
Regular quality controls are carried out throughout the entire procedure: entrance control, dryers, drying and shipment preparation.
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Where does our linen come from?
Remember we always talk about our human touch on top of our technology?
Well thanks to our team, we make sure our vendors have the best products and quality which is why our suppliers source the sturdiest fabrics and the best manufacturing processes to ensure the best possible performance with repeated use for linen.
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Can I rent bed linen from Doinn?
Linen rental is always associated with a cleaning service. You can order linen when you schedule a cleaning service.
A deposit may be required for the first order you place.
Please, note that – in order to use the linen rental service – you must ensure that the cleaning services are ordered, for the apartment, every 3 weeks. Otherwise, a supplier can refuse to supply linen to your apartment.
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Will you refund my deposit when I don’t need to use the linen anymore?
Yes, we will refund you the total value of the deposit you paid after you return all of the linen, free of damage.
Linen collection will need to be arranged together with a cleaning service.
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Why is the price charged for laundry with linen rental the same as the price of laundry only?
Because it makes the process management (sorting, supervision) easier when using our linen.
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Can I choose the color of my bed linen and towels for linen rental?
No, just like when you go to a hotel all our products are only available in white.
This way we can provide better and more effective cleaning and sanitising solutions during the laundry cycle.
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Can the rented linen stay in my apartment even when there are no frequent bookings?
Linen can remain unused in the apartment for up to 21-30 days depending on the supplier.
You will be contacted by e-mail a few days before the end of this period in order to schedule a housekeeping and laundry service.
If you choose not to order any service, the linen becomes yours and we won’t be able to refund the deposit you paid for it.
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What happens if I want to opt-out of this service?
You return us the linen (free of damage) and we reimburse you with the total value of the advance (less the wire transfer costs or value of damaged/lost items).
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I already have a housekeeper and I am interested in laundry/linen services only. What can you do for me?
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Will you refund my linen deposit when I don’t need your linen anymore?
Yes, we will refund what you paid, but we’ll retain the value of any linen lost or permanently damaged.
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