Smily /BookingSync

Doinn integration with Smily (former BookingSync)

How to synchronize Smily reservations and associate services for each property? It’s very easy!

Activate the integration by selecting BookingSync and following the steps your system asks for.

When entering your credentials, it will ask you for permission so that Doinn can access your account and allow synchronization:
Select the properties whose reservations you want to synchronize with Doinn and click the save button to activate the integration.

Each new property that you add in BookingSync will be added to Doinn if you select “Yes, I want to synchronize” when the question “Would you like to automatically synchronize new properties?” appears. This is recommended

That’s it! Now you will see the activation of BookingSync in the integration center:

In a few minutes we will receive all BookingSync reservations
To generate the services associated with these reservations, you must contact your Doinn agent to associate your properties with the corresponding catalog of services via email: hello.us@doinn.co

Once Doinn associates the catalogs with your properties, you are ready to start marking services on the requested dates

FAQs

What is a service catalog?

The catalogs are the lists of services with their prices, duration and list of tasks associated with each of your properties.

Each catalog is based on a task list customized by you, depending on your needs.

You can use the catalog models that you see on the platform to guide you by making a copy, there are some for cleaning, guest reception, cleaning inspections, maintenance, transport of sheets, etc.

You can have different catalogs in your profile if you work with several suppliers, whether or not they are from the same city, or with properties with different needs.
Why should I expect Doinn to associate my properties with the corresponding service catalog?

We like to do the association between clients and providers manually to guarantee resource capacity, define the start date and reinforce expectations on both sides.
What happens if I don’t sync the new properties with the Doinn platform?

We recommend that both platforms be synchronized automatically.

As your inventory grows, you can manually associate each new property with the automation. To do this you must go to automations, edit and add or remove the properties you want.

From experience, we know that it is common to forget to do it, so we recommend leaving it activated.