The COVID-19 outbreak has made us rethink the way we work, creating a shift towards a more flexible and digital way of life. Although having a vacation rental business does not consist of being in an office all day, there are certain tasks that up until now have required owners to be physically present in their property. If your vacation rental is far from your main residence, you may have realized that the given situation could actually be a good opportunity to start managing your business remotely.
The growth of the vacation rental industry in recent years has generated a large number of tools, platforms, and technologies to help owners manage their businesses from the comfort of their own home. These resources help to save a significant amount of time and effort while also providing a higher quality of service to guests.
Is it possible to manage your vacation rental remotely?
Of course! As previously mentioned, there are currently a wide variety of tools and apps that can help you manage your property remotely without any problem.
However, it’s always recommended to have a trustworthy person nearby in the event of an emergency. You can also invest in vacation rental property management software, or hire a property manager that offers you a comprehensive management service.
If you’re just getting started and wondering where to invest, distance no longer has to be a deciding factor. Instead, do research on whether the area is a touristic destination and what kind of investment it requires.
Here’s what you should take into account to manage your vacation rental remotely:
Things to keep in mind
Keep guests informed
If you’ve decided to work remotely and will therefore not be present to welcome your guests to the property, you should thoroughly prepare for it beforehand. Something as simple as creating a welcome guide with information on the area (activities, restaurants, cafes, or any extra details that might be of interest) can go a long way.
Don’t forget to include instructions and information related to the property itself, such as the use of appliances, emergency contacts, or house rules. Going above and beyond will avoid any unexpected events in the future.
Automate communication with your guests
Great guest communication is essential to getting good reviews and increasing your bookings. Even for the most experienced hosts, it’s difficult to stay on top of everything from reservation requests to concerns your guests might have. Automating messages will help minimize repetitive tasks and quickly fix potential problems that might arise.
Provide the necessary technology
Make sure you have all the necessary devices and technology for tasks that were once done in person. Here are some examples:
Check-in and Check-out
Regardless of whether you remotely manage a vacation rental or not, there are many tasks that can be automated to reduce your workload. While some hosts like to welcome their guests personally, automating this process can save you a lot of time and allow for more flexibility when it comes to bookings. In the event that your guests arrive late, you won’t have to worry about a drastic change of plans.
There are smart locks that work with codes so that guests can access and leave your home without any help. If you feel like this is not the right option for your business, you can also hire a company to manage the check-ins and check-outs of your vacation rental.
Also known as ‘smart homes’, these properties have a variety of technologies to control and automate certain things like temperature or lighting adjustments. In addition to being able to control them remotely, these tools help to reduce energy consumption, provide security, and turn your vacation rental into a more comfortable place.
Even if you have highlighted the house rules of your property, having a noise sensor can help you control the volume of your guests and avoid complaints from neighbors.
Use tools and apps to facilitate property management
One of the most important aspects to keep in mind while managing your property remotely is cleaning. When it comes to this task, every owner strives to provide the tidiest rental for their guests. Hiring professionals who are in charge of cleaning, disinfection, and laundry will ensure that the job gets done consistently and with high results every time.
There are currently platforms that, apart from helping you hire a great team of cleaners, also allow you to monitor all tasks. This means you can keep track of what’s going on at all times and run your business much more efficiently.
Vacation rental management software
Managing reservations is another task that requires attention. Vacation rental software like Lodgify allows you to take full control over your business, giving you access to a centralized platform where you can manage all your reservations, calendars, and rates (from both your website and other vacation rental listing sites like Airbnb and Vrbo).
Now that you’ve seen the resources available to automate tedious tasks and manage your vacation rental remotely, you can get started! If you take advantage of the previously mentioned tools, the location of your property no longer needs to be an issue.
Incorporating these solutions into your business will not only give you personal benefits, but it will also make your property more attractive, safe, and profitable in the long run.