Celebrating Pride Month

The Importance of Short-Term Rentals for LGBTQ+ travelers

As we embrace the colorful and vibrant celebration of Pride Month, it’s crucial to acknowledge the role of short-term rentals in fostering unity, love, and acceptance.

Beyond being a convenient accommodation option, the industry has become a safe haven for LGBTQ+ travelers and an avenue for expressing identity and celebrating diversity. In this blog, we explore the significance of short-term rentals during Pride Month and the impact they have on creating inclusive and memorable experiences.

  1. A Welcoming Environment: Short-term rentals offer LGBTQ+ travelers a unique sense of comfort and safety. By providing private spaces, these rentals allow individuals and couples to express themselves freely without fear of discrimination or judgment. Whether it’s a cozy apartment or a stylish home, these accommodations create an inclusive environment where LGBTQ+ guests can feel embraced and respected.
  2. Connection with Local LGBTQ+ Communities: Short-term rentals often provide opportunities to connect with local LGBTQ+ communities, offering a chance to discover vibrant neighborhoods, events, and initiatives specific to Pride Month. Hosts, who are often enthusiastic locals, can share insider tips, recommend LGBTQ+ friendly venues, and foster a sense of belonging for guests. This connection enhances the overall travel experience, making it more immersive and memorable.
  3. Flexibility and Privacy: Short-term rentals offer the flexibility to curate personalized Pride Month experiences. Whether attending pride parades, joining LGBTQ+ cultural events, or exploring queer history, guests can plan their itinerary based on their interests and preferences. Moreover, the privacy provided by these rentals allows LGBTQ+ travelers to fully embrace and express their identities, making their journey a deeply personal and empowering experience.
  4. Embracing Diversity: The short-term rental industry celebrates diversity by offering a wide range of accommodations to suit different tastes and needs. LGBTQ+ travelers can find LGBTQ+ owned or LGBTQ+ friendly rentals that align with their values and preferences. This aspect not only fosters a sense of belonging but also contributes to the empowerment and support of LGBTQ+ business owners within the industry.
  5. Platform Initiatives: Several short-term rental platforms actively support and celebrate Pride Month. They create dedicated LGBTQ+ travel sections, collaborate with LGBTQ+ influencers, and offer resources that highlight LGBTQ+-friendly destinations and experiences. Such initiatives amplify LGBTQ+ voices, drive visibility, and encourage further acceptance and inclusivity.

As we commemorate Pride Month, Airbnb also talks about the power of inclusive language, but what is important is to recognize the vital role that short-term rentals play in creating a welcoming and inclusive environment for LGBTQ+ travelers. By providing a safe and accepting space, connecting with local communities, offering flexibility and privacy, embracing diversity, and supporting relevant initiatives, the industry continues to promote unity, love, and acceptance.

Let us celebrate the power of short-term rentals in making Pride Month experiences truly extraordinary and unforgettable (and professionally clean with Doinn)


My Unforgettable Experience at the Scale Rentals

As I sit on the high-speed train, making my way back from the incredible Scale Rentals conference, I can’t help but reflect on the whirlwind of experiences and knowledge that I have gained over the past few days.

The conference was a transformative journey, providing me with invaluable insights and leaving me eager to implement all that I have learned.

From the moment I arrived at the conference venue, I was immediately immersed in an atmosphere of enthusiasm and inspiration.

The event brought together industry leaders, experts, and passionate individuals from various corners of the vacation rental world.

The sessions were thought-provoking, covering a wide range of topics that were directly applicable to scaling any vacation rental business.

Throughout the conference, I had the opportunity to attend engaging workshops, participate in panel discussions, and listen to captivating keynote speeches.

Each session offered unique perspectives and practical strategies for managing and expanding a vacation rental business. I absorbed knowledge on marketing tactics, revenue optimization, guest satisfaction, and the latest advancements in technology.

The speakers’ expertise and passion were contagious, leaving me with a renewed sense of purpose and motivation.

However, it wasn’t just the sessions that made the conference unforgettable. The connections and relationships formed during the event were equally valuable. I had the pleasure of meeting fellow attendees who shared my passion for vacation rentals and were equally eager to learn and grow.

The networking events provided the perfect platform to engage in meaningful conversations, exchange ideas, and build lasting connections. It was a true testament to the power of community and collaboration.

As I reflect on my time at the Scale Rentals conference, I am filled with gratitude for the organizers, Gianpaolo Vairo and Damian Sheridan, who worked tirelessly to create such a remarkable event.

Their attention to detail and dedication to providing a valuable experience for attendees was evident in every aspect of the conference.

The seamless organization, the diverse lineup of speakers, and the well-curated sessions all contributed to an unforgettable experience.

Now, as I journey back home, I can’t help but feel a sense of excitement and anticipation. Armed with a wealth of new knowledge and insights, I am eager to implement the strategies and ideas at Doinn I have learned at the conference (my product team is freaking out!)

In conclusion, the Scale Rentals conference has been an incredible and transformative experience. From the enlightening sessions to the invaluable connections made, this event has left an indelible mark on my journey as a vacation rental entrepreneur. As I sit on this train, processing all that I have lived in the last few days, I am filled with a renewed sense of purpose and excitement for the future.

To anyone considering attending the next Scale Rentals Conference, I wholeheartedly encourage you to mark your calendars—it’s an event you won’t want to miss.

Noelia Novella


Doinn Launches its SaaS for Operations at Vitur Summit

Revolutionizing the Vacation Rental Industry: Doinn Launches a Software for Optimizing the short-term rentals Operations.

For the past eight years, Doinn has been a trusted marketplace of cleaning, laundry, and rental services for vacation homes. Now, they are taking their expertise to the next level by introducing their specialized software service designed specifically for vacation apartments, co-livings, and boutique hotels.

Whether you’re looking to streamline your in-house cleaning teams, coordinate with external suppliers, or leverage Doinn’s own professionals, this software solution offers a comprehensive suite of automation, tools, and data analysis capabilities that will exceed your expectations.

The primary objective behind this cutting-edge software is to digitize and optimize the entire operational process. From managing the transportation of sheets and towels to monitoring amenities stocks, performing maintenance tasks, and even scheduling pool cleanings, every aspect of your property’s operation can now be seamlessly integrated and scheduled easily.

One standout feature of the software is the mobile app designed for field workers. This tool ensures that services are carried out promptly and to the highest standards. What’s truly remarkable is the instant translation system incorporated into the messaging platform. This innovation allows cleaners and transporters from countries like Ukraine to communicate and comprehend instructions in their native language effortlessly.

Whether you are a service company or a vacation home manager, Doinn‘s software is tailored to meet your needs. Pricing options range from €5 to €75 per month, depending on the volume of services required, making it accessible for businesses of all sizes.

This month you can get a 2 weeks free trial.

To showcase their game-changing solution, Doinn recently participated in the highly anticipated Vitur Summit. This event serves as a pivotal gathering for leaders in the vacation rental industry, attracting over 600 professionals from European companies and institutions. Under the banner of “Redefining the future of tourist accommodation,” participants delved into discussions on technological innovation, sustainability, regulatory changes, and the professionalization of the industry, setting the stage for a transformative future.

Doinn’s introduction of its software as a service marks a significant milestone in the vacation rental landscape. By embracing the power of technology, they are revolutionizing operations, enhancing efficiency, and elevating the guest experience. The future of vacation rentals is here, and Doinn is leading the way.


Families find value and more space when traveling on short-term rentals

Are you getting ready for the holidays? Short-Term Rentals may be a great choice

Short-term rentals are not a new way to travel. A short-term rental is a property that you can book for a period of time, usually under 30 days.

The owner of the property will provide you with everything you need during your stay: towels, linens and cleaning supplies. You can also expect WiFi access and cable TV in most cases.

My grandmother had a short-term rental property in the 70s and the 80-s,
but with so many distribution platforms and so many people traveling these days–whether it’s for business or pleasure–it makes sense that there would be an increasing demand for this type of accommodation option.

And why wouldn’t there be? It offers travelers more flexibility than traditional hotels while still providing them with all the comforts they need on their trip (and sometimes even more).

The Benefits of Short-Term Rentals for Families

Short-term rentals are a great choice for families because they offer the flexibility to stay in one place for longer than a hotel.

This means you can cook meals at home, which can save you money on dining out and allow your family to eat healthier meals. You also get access to amenities like laundry facilities and pools that are not always available in hotels.

Plus, if you’re traveling with kids (or even pets), short-term rentals provide privacy so everyone can relax without feeling like they’re living out of their suitcase all day long.
If you’re looking for more space than what is offered by hotels, then short-term rentals may be right up your alley!

Most properties come with full kitchens that allow guests to prepare meals instead of eating out constantly–a big plus when traveling with children who might be picky eaters!

Finding the Right Short-Term Rental for Your Family

When you’re looking for a short-term rental, it’s important to do your research. First, consider the different types of properties available.

Do you want something that is more like an apartment or hotel? Or would you prefer something more like a house?

Once you’ve decided on what type of property best suits your needs, compare prices and amenities between different properties–this should help narrow down which option is right for your family.
Finally, read reviews from previous guests who have stayed at each property so that you can get an idea of how comfortable it might be during your stay!

Booking Your Short-Term Rental

When you’re ready to book your short-term rental, there are a few things you’ll want to consider.

First, choose a booking platform that has a wide selection of properties available in your destination. The more options you have, the better chance you have at finding something that fits your needs and budget.

Next, understand how each site’s cancellation policy works; some may charge fees while others do not. Also, pay attention to any additional fees associated with booking through third parties such as Airbnb (for example cleaning fees).

Finally, research locations before making reservations so that when it comes time for checkout day–and especially if there was anything unexpected about your stay–you can give them feedback on how they could improve their service or facilities next time around!

If you want to save money, you can search for short-term rentals through Google Maps and contact them directly. Just request the short-term rental license and insurance to get protected from scams and ask them if they use any kind of professional cleaning company like the ones onboarded on Doinn for you to feel safe in terms of cleanliness.

You should also check the reviews on Google.

Preparing for Your Trip

To get the most out of your trip, it’s important to make sure you are prepared.

  1. Check-in with the rental company before you arrive at your destination. They may have any last-minute instructions or recommendations for where to go and what to do while there.
  2. Gather supplies that will make your stay more comfortable, such as linens and cookware if they’re not included in rentals already.
  3. Pack appropriately for weather conditions–you don’t want to be caught unprepared in extreme heat or cold!

Arriving at Your Short-Term Rental

When you arrive at your short-term rental, there are a few things to keep in mind. First and foremost, check in with the rental company. They’ll want to know that everything went smoothly with your trip and they can help answer any questions or concerns you might have about the property or surrounding area.
Next up: getting settled in! This means unpacking all of your belongings and making sure they’re safe from damage or theft while you’re away on vacation (if possible). You may also want to take advantage of some basic cleaning supplies provided by the host–they’ll help keep things tidy throughout your stay so when it comes time for checkout, all that’s left is packing up again!

Finally, it’s important not only for safety reasons but also because some hosts have house rules about noise levels after certain hours (or even pets), so make sure everyone knows what those are before heading out for dinner tonight!

Exploring Your Short-Term Rental Destination

When traveling on a short-term rental, families can enjoy all of the same activities they would at home. The difference is that they will have more space and privacy than they would in a hotel room.
For example, if you’re staying at a beach house in Florida, you might want to take advantage of all the local attractions like theme parks and amusement parks within driving distance from your rental property.

You might also want to explore nearby shopping centers or restaurants where there are plenty of things for kids (and adults) alike!

Making the Most of Your Short-Term Rental

When you’re traveling on a short-term rental, there are plenty of opportunities to make the most of your stay. From taking advantage of the amenities to staying safe and secure, here are some tips for making each trip more enjoyable:

  1. Take advantage of all the amenities that come with your rental home. Whether it’s an outdoor pool or a hot tub, these features can add extra value to your vacation experience.
  2. Stay safe and secure by locking up valuables when you leave the house–and don’t forget about keeping important documents close by at all times!
  3. Enjoy space that’s just yours during this time away from home; this is especially helpful if you have kids who need their own rooms so they can sleep peacefully without being disturbed by siblings or parents who share a room with them

Leaving Your Short-Term Rental

When you’re ready to check out, there are a few things you’ll need to do. First, contact the rental company and let them know your plans.

They may have specific instructions for how long before departure you should call or email them so they can make arrangements for someone else who needs their unit.

Secondly, clean up after yourself–don’t leave any messes behind! If there’s anything broken or damaged (which isn’t uncommon), let the rental company know so they can repair it before the next guest arrives.

Finally, return all keys in person at check-in time or via mail if necessary; don’t just toss them in an envelope with other mail since this could cause problems if someone else finds them first!

The Benefits of Short-Term Rentals for Families

Short-term rentals are a great option for families, who can save money and time by not having to pack up their belongings every time they move. Families also appreciate the flexibility of being able to stay in one place for longer periods of time.

If you’re traveling with children, this can be especially helpful because it gives them more stability and consistency as they adjust to their new surroundings.

In addition to cost savings and flexibility, short-term rentals offer amenities that hotels don’t always provide–such as full kitchens or laundry facilities–that make them ideal for families traveling together on vacation or business trips alike!


All you need to know about the Seville Fair

The Seville Fair, also known as Feria de Abril (April Fair), is one of the most famous festivals in Spain. Held annually in the Andalusian city of Seville, the fair attracts visitors from all over the world who come to experience the vibrant culture, delicious food, and lively atmosphere.

The origins of the Seville Fair can be traced back to 1846 when a local councillor named José María Ybarra organised a livestock fair on the outskirts of the city. Over time, the fair grew in popularity and evolved into the colourful event it is today. It is now held each year during the second week of April and lasts for six days.

The fair takes place in a huge temporary village known as the Real de la Feria. This village is made up of over a thousand casetas (tents), each of which is decorated in a unique style and usually belongs to prominent families of Seville, groups of friends, clubs, trade associations and political parties. These casetas are the heart of the fair and are where people gather to eat, drink, dance, and socialize.

A family-friendly event

During the day, the fair is a family-friendly event with lots of activities for children such as pony rides, face painting, and traditional games. As the sun sets, the atmosphere becomes more lively, and the real party begins.

Flamenco music fills the air, and people of all ages take to the dance floor to show off their moves. The casetas serve a variety of traditional dishes such as paella, tortilla, and fried fish, as well as local wines and spirits.

One of the most famous events of the Seville Fair is the carriage parade, or Cabalgata, which takes place on the opening night. The parade features beautifully decorated carriages, horsemen, and women dressed in traditional flamenco dresses, and is a highlight of the festival. The streets of Seville are also decorated with thousands of lights, creating a magical atmosphere.

The Seville Fair is not just a festival, it is a celebration of the culture and traditions of Andalusia. It is a time when people come together to enjoy good food, music, and dance, and to celebrate the things that make their region unique. Whether you are a visitor to Seville or a local, the Seville Fair is an experience that you will never forget.

Where to stay during the Seville fair

This week-long festival is held in Seville, Sun, Apr 23, 2023 – Sat, Apr 29, 2023, attracts thousands of visitors from all over the world, especially this post-pandemic year. If you’re planning to attend the Seville Fair, staying in a short-term rental is a great option for a variety of reasons.

  1. Location: Short-term rentals are often located in the heart of the city, which means you’ll be within walking distance of the fairgrounds. This is especially important if you plan to stay out late and don’t want to worry about transportation or finding a taxi. Additionally, staying in a rental home or apartment allows you to experience the city like a local, rather than staying in a tourist-filled hotel.
  2. Space: Short-term rentals are usually more spacious than hotel rooms, which means you’ll have more room to relax and unwind after a long day at the fair. You can also cook your own meals and enjoy the comfort of a home away from home. This is particularly beneficial if you’re traveling with a group or family, as you’ll have more privacy and can enjoy each other’s company without feeling cramped.
  3. Cost-effective: Renting a short-term property can often be more cost-effective than staying in a hotel, particularly if you’re staying for an extended period of time. You can often negotiate rates with the owner or manager, and you’ll save money by cooking your own meals instead of dining out for every meal.
  4. Cultural immersion: Staying in a short-term rental allows you to experience the local culture and way of life. You can shop at local markets, cook local cuisine, and interact with the neighbors. This is an excellent way to fully immerse yourself in the Seville culture and enjoy the fair like a true local.
  5. Amenities: Many short-term rentals offer amenities such as laundry facilities, kitchens, and Wi-Fi. These amenities can make your stay more comfortable and convenient, especially if you’re staying for an extended period of time.

In conclusion, staying in a short-term rental during the Seville Fair is an excellent choice for those who want to experience the city like a local and enjoy the festivities to the fullest. You’ll have more space, be in a prime location, save money, and immerse yourself in the local culture.

At Doinn we are very committed to the cleaning standards in short-term rentals during the Seville fair despite the challenge of asking the cleaners not to party too much those days 🙂

Don’t miss out on this incredible opportunity to create unforgettable memories in Seville!


Short-term rental supply in Europe reaches pre-pandemic levels

In Europe, short-term rental capacity is at pre-pandemic levels.

Airdna brought fantastic news! The short-term rental demand in Europe had a strong first quarter and 2023 looks just bright with a significant increase in the number of nights stayed.

Compared to January 2022, there was an 18.1% increase in demand, and a substantial 28% increase compared to 2019.

This extended seasonality led to a 5% increase in occupancy from last year and a 6% increase above pre-pandemic levels.

Of the top 20 countries, 14 experienced an increase in occupancy, with Portugal, where we were born, with a +19.8% YOY, Austria +16.9%, Czechia +12%, and Greece +10.4% seeing the highest growth.

For the first time since the pandemic began, the available supply of short-term rentals in Europe exceeded 2019 levels, with 4.7% more properties available in January than in January 2019.

The not-so-great

On the other hand, Croatia, Denmark  Sweden, Hungary, Switzerland, and the United Kingdom occupancy levels saw a decline in occupancy levels.

However, these countries still had higher demand compared to the previous year.

The growth in available listing nights in these nations exceeded the growth in demand, leading to lower occupancy levels.

This increase in available listing nights signals a recovery toward typical occupancy rates after a period of reduced supply due to the pandemic.

Is it possible for the fastest-growing real estate type in Europe to sustain this?

The four real estate categories

Since January 2019, there has been a shift in the market share of the four real estate categories, with House/Villas and Unique Stays gaining 2.6% and 0.7%, respectively, while Apt/Condo/Lofts and B&Bs have each lost 2.9% and 0.4%.

This change can be attributed to shifting traveler preferences in the post-pandemic era. Apt/Condo/Lofts, which are predominantly located in urban areas, have yet to fully recover from the pandemic in terms of supply, while more options outside of urban areas have emerged, leading to a decline in their market share.

On the other hand, Houses/Villas and Unique Stays have become increasingly popular due to their more experiential, spacious, and private accommodations, resulting in their market share growth.

Finally, B&Bs, which typically involve sharing common areas with other guests, have seen a 0.4% decline in market share as they have become less desirable during the pandemic era.

This positive trend is expected to continue in the coming months, providing continued benefits to those involved in managing vacation rental properties.

The significance of digitization, particularly in the overlooked operational aspect, cannot be overstated. Doinn is committed to helping you grow and is here for good.


Cleaning standard operating procedures (SOPs)

Cleaning standard operating procedures (SOPs) are essential for any short-term rental that wants to remain efficient and productive. By having a set of SOPs in place, cleaners, in-house or outsourced, can quickly and effectively complete tasks without having to worry about making mistakes or wasting time.

Not only does this help keep the workplace running smoothly, but it also helps to ensure that safety protocols are followed and that the quality of work is consistent.

Cleaning SOPs help organizations save time and money, increase customer satisfaction, and reduce the risk of accidents or injuries while they clean.

Writing Cleaning standard operating procedures (SOPs): Where To Begin

SOPs should be written in a step-by-step, easy-to-read format by subject-matter experts who know the processes and the structure of the organization.

The process descriptions and steps should not be overly lengthy or wordy; they should be simple and short.

Illustrations, pictures, diagrams, and charts are helpful when it’s necessary to demonstrate processes as they are described visually.

It may be helpful to include additional experts to help gather information and to review, test and approve draft SOPs.

Here is a general SOP for cleaning a short-term rental from our providers, but there are many examples on the internet that you can customize for your own needs.

I’m not going to lie.

Creating SOPs is a lot of hard work. Like really hard work. But once you have them in place and running well, they’re going to change your business. And your life.

You’re going to save time. You’re going to save money. And your customers and every single person you’ve hired for your business are going to love you.

It will be worth it a hundred times over.

It’s crucial to emphasize the significance of testing your SOPs. Try them out on multiple individuals, including at least one person who has limited knowledge of the procedure. This will help ensure that they’re not relying on their previous knowledge rather than what you’ve explicitly written out.

If you’d like more invaluable information on how Doinn can improve your operations, talk to us here


Was 2022 a record year for Airbnb?

The vacation rental industry has seen a major surge in the past few years, with Airbnb leading the charge. Recently, Airbnb reported record financial results for 2022, signaling that this trend is likely to continue into the future.

This news should be exciting for property managers who are looking to capitalize on this booming market and increase their profits.

Professional cleaning

One of the most important things property managers can do to ensure continued success is to partner with professional cleaning companies.

Cleanliness and sanitation play an integral role in creating positive experiences for guests, which leads to more bookings and higher reviews – all of which contribute directly towards increased revenue potentials from your properties!

Professional cleaners have access to quality supplies as well as specialized training that helps them get every nook and cranny sparkling clean quickly so you can turn around rentals faster than ever before. Plus they take care of all aspects related to cleaning – from dusting furniture surfaces down deep-cleaning carpets & rugs – so you don’t have to worry about it yourself!

Finally, working with professional cleaning companies such as Doinn‘s vetted companies also means having peace of mind knowing that your properties will always remain up-to-date on health codes & safety regulations mandated by local authorities or governing bodies like OSHA (Occupational Safety Health Administration).

Not only does this protect both you & your guests against any legal issues but it also reflects positively upon how others view your business operations overall – giving potential customers even more reasons why they should choose YOU over competitors when deciding where to stay next time they visit town!

With Airbnb delivering such impressive financial results in 2022; now is definitely an opportune time for vacation rental property owners/managers out there looking to maximize their earning potential while providing excellent customer service simultaneously through partnering up with professional cleaners near them today

In closing, the fact remains clear: Airbnb’s impressive performance directly benefits those involved with managing vacation rental properties -and it doesn’t look like slowing down anytime soon!

Thank you to the guests and Hosts who helped make this possible!

Steven Liew(He/Him) • 1stDirector Of Public Policy – APAC at Airbnb

By staying current trends within space, property owners should feel confident knowing they’ve made the right decision investing time and money into making sure guests always receive the highest quality experience possible each every stay.


Layoffs to survive, to earn more, or for fashion.

My colleagues from the 500 Global, very intelligent professionals, prepared and with a lot of responsibility, told me “The company has to stay in shape. If there are too many people, I agree with what they have done. Otherwise, these people cannot develop, frustration, useless work, coffee for everyone and other ills that I will not list are generated. In addition, the company is less prepared for the future if they are badly given“.

Where we come from:

1. In early 2020, American companies were told to pull the parking brake. Then months later they were told: “full throttle…” because everyone was much more on the internet and because of the financial stimuli.

2. Since the 4th quarter of 2022 they have been telling them again: “Put the brakes on” for what is coming. Now they are asking: “Are we really slowing down, or is it going to be like 2 years ago?”

Layoffs may be necessary to ensure the viability of the company (or shareholder remuneration). But the current situation is that technology companies lay off because the management has not been successful in these 3 years.


I give you 3 situations of companies that, in my opinion, are consistent in their dismissal policy:

  1. Businesses hit by COVID: Airbnb and Uber, are 2 companies that COVID hit very hard. Now they have record results. Airbnb laid off 1,900 people in April 2020 and I think everyone got it.

2. The big ones that don’t go crazy: Apple, has not grown artificially because the conditions were propitious. Still, no layoffs, and its CEO cuts the bonus by 40%.

3. The CEOs who bloated themselves artificially and now accept responsibility: Zoom cuts employees and their CEO reduces salary and bonus during 2023 by 98%. The CEO of Google, whom he criticized in his day, the bonus will also be cut although there are no details

The recent layoffs of vacation rental employees have been a difficult experience for many, from Vacasa (1300 employees), OYO (600 employees), Avanstay (144 employees), Sonder (250 employees), etc We are sure their contributions were valued and appreciated while you were there

If you are one of the affected employees, we hope you will find great new challenges soon – ones that allow them to use your talents in meaningful ways and further develop your skill sets over time.

Our thoughts are with each person who is going through this transition period as they look for new opportunities. We wish everyone impacted by these layoffs all the best as they move forward into a brighter future!

If you would like to join our team, send us your resume ( and explain your interest.


Will short-term rental guests pay a greenium fee?

Sustainable travel has become a major focus for many travelers and companies alike.

The short-term rental industry is now taking steps to ensure that guests are making a positive impact on the environment by introducing a greenium fee.

This greenium fee will be used to help fund projects that have a positive environmental impact and help reduce the negative effects of tourism.

The greenium fee would be an additional fee that guests will pay when booking their stay, but it won’t be too expensive. It’s estimated to cost around $2-3 USD per night, depending on the length of stay and other factors.

The money raised from the greenium will go towards projects such as reforestation, energy efficiency, waste management and more.

Should this initiative be a part of the short-term rental commitment to sustainability and its goal to become carbon neutral by 2030?

With this new fee, we hope to make it easier for guests to contribute towards sustainability initiatives while also promoting responsible tourism practices around the world, especially regarding labor shortage.

Lack of human resources

The hospitality industry is a rapidly growing sector of the global economy, and short-term rental property managers are an integral part of this success. However, we are concerned about the sustainability of our industry due to a lack of human resources.

The demand for rental properties has increased dramatically over recent years as more people look to rent instead of buy homes or invest in other forms of real estate.

This surge in popularity has put pressure on existing property managers who struggle to keep up with demand while also providing high-quality service and managing all aspects associated with running their business efficiently and effectively. 

Without enough qualified personnel available, it can be difficult for Short-term property managers to meet customer expectations or keep up with new trends that may affect their businesses such as changes in technology or regulations around short-term rentals.

Furthermore, without adequate staff, there is also an increased risk that important tasks related to rental management will not be completed on time which could lead to dissatisfied customers and lost revenue opportunities if left unchecked.

Additionally, having fewer employees means less diversity within teams which can limit creativity when it comes problem-solving issues related directly or indirectly to renting out short-term rental properties 


To ensure our industry remains sustainable into the future we must focus on:

1. recruiting highly skilled individuals who have experience working within this field before they become overwhelmed by too many responsibilities at once;

2. creating systems that allow them to access necessary training materials; provide competitive salaries so top talent isn’t lured away elsewhere;

3. promote flexible working hours so team members don’t burnout quickly;

4. encourage collaboration amongst colleagues whenever possible so everyone feels supported throughout each project they take part in together.

This is what we are doinn with our tech, stronger foundations upon which successful long-term strategies can build – ensuring continued growth even during times when external factors threaten stability. 

Let’s work together to make guests and OTAs understand that short-term rental prices need greenium fees to make our industry and our world a sustainable better place.


Digital fatigue is real

Digital fatigue

As technology continues to evolve in the short-term rental industry, it’s becoming increasingly difficult for people to keep up with the changes in the digital world.

Digital fatigue is a real phenomenon that affects Generation Z and Millennials in particular, who are constantly bombarded with new gadgets, apps, and services. This can lead to customer disengagement and a lack of motivation when it comes to using digital products.

Becoming digital

More than 300 vetted cleaning and linen companies have become digital thanks to our operations center; a hub that gathers all their clients, jobs, cleaners, planning, and dispatching needs in a single platform where 94% of the processes are automated. Meaning you just need to do the remaining 6%, which you can easily do in 10 minutes per day. 

Doinn´s UX/UI designers are taking digital fatigue into account when designing our features to ensure that users don’t get overwhelmed or frustrated. We believe it’s important for short-term rental software to create engaging experiences that are easy to use and understand in order for customers to stay engaged with their products.

By taking the time to understand the needs of every user: short-term rentals operations manager, short-term rental cleaning provider, short-term rentals laundry providers, and, of course, short-term rentals cleaners, and create intuitive designs that are tailored towards them, Doinn can ensure that digital fatigue does not become an issue.

Digital fatigue is a core issue that affects consumer experience, as it stops them from continuing their digital journey. This concept can be considered the antithesis of “digital fluency”.

Beat distractions to free your mind

Distractions like email, social media, and breaking news are everywhere. Adjusting your devices, apps, and notifications is key to good mental health and to be efficient. As it is important as well to adjust and improve the way you work, tailor your unique habits and routines, your unique brain and body, and your unique goals and priorities.

If you are involved with the operational part of the short-term rentals, you need to be agile in responding to the field team, but implementing time management systems as the Pomodoro method, could be very effective.

The Pomodoro technique 🍅

The idea behind the technique is that the timer instills a sense of urgency. Rather than feeling like you have endless time in the workday to get things done and then ultimately squandering those precious work hours on distractions, you know you only have 25 minutes to make as much progress on a task as possible.

The periodic forced breaks remind you to get up, move around, and take a few minutes to relax and clear your head. It allows you to reset mentally and come back to your work with a fresh perspective. With this technique, you haven’t spent hours in front of your computer without even realizing it. Instead, that ticking timer reminds you to get up and take a breather.

Educating the team not to expect an immediate answer to their questions and to respect your focus time, will also help them to have their own focus time. Just define which is your answering time ex. every hour between minute 15 and 25, and between minute 45 and minute number 55.

Using a message system like the one we have in our operations APP, will help you work asynchronously with your field team. If your colleagues love calling you, just set the sound off during your 15 minutes silent period.

As Short-term rental companies are still working understaffed, it has never been this important to have time management best practices.

Doinn tips

10 Tips for Making Thanksgiving Successful For Your short-term rental

Thanksgiving 🦃🍗

With Thanksgiving just around the corner, many short-term rental managers are thinking about how to make this holiday a success. With the holiday season in full swing, Thanksgiving can be a stressful time for hosting guests. You may end up putting too much pressure on yourself, which will affect your health.

We know you want everything perfect,  so we have found some great tips for making Thanksgiving a successful business day for you and your company.

Why Thanksgiving is a great day to be spent in a short-term rental

Thanksgiving is a day that celebrates the things we are thankful for. It is a time of love, family, and family time. But most of us can not afford a house to hold a dinner for so many people, so a staycation in a short-term rental is a great solution.

If you are afraid of getting a loud party and/or an extremely dirty kitchen, you should follow these tips: 

1. Make sure guests have a proper in-person check-in. Smart locks are great for autocheck-in for regular days, but it is worth dedicating 30 minutes to this reservation on such a special day. 

2. Explain in detail how the kitchen works if they will be cooking there and subtly let them know you expect to find things as clean as you leave them. 

3. As you can imagine, every tip about nice shops that will be open for Thanksgiving around your place will be more than welcome.

4. If you have extra Thanksgiving decorations for them to borrow, they probably will fit your table better than whatever they bring from their home

5. Make sure you have enough cutlery and crockery for all the guests

The no-party policy

6. Be clear about your no-party policy, we want them to feel at home but respect the house as if they were in their in-law´s house.

7. If they are staying for more than one day, offer an in-stay cleaning service. They will be more than grateful to save the clean-up time and sharing the cleaning fee between the guests will make it very affordable. 

8. Let them know where are the table games and/or a whiteboard to play, it will generate good memories and will avoid even the youngest to spend time on their screens

9. Prepare simple Thanksgiving Photo Booth Props with your logo or a QR code with your website or email. They will love it and will always have access to your contact in their pictures

10. Thank them for choosing to spend Thanksgiving in your place. This is the time of the year when we feel more comfortable thanking the people who make a difference in our lives. If they decide to book your place every year, it can be a game changer for your business and life.

Doinn tips

Airbnb Cleaning – Lemon Fresh


It’s a devastating and painful moment for our industry.

The survival is at stake for owners, managers, vendors.  

It’s a devastating and painful moment for our industry.

This virus is fearless crushing our freedom, our health, our short rental business.  

The nightmare is overwhelming and for everyone. It hurts so much.   

Together, we must reduce the impact.

Together, we must keep alive. 

Together, we must stop it.

When everything seems lost, the resilient step up. 

This is the time for the brave, for the creative, for the determined.

You feel isolated and alone at home now. You are not. We are all in this together.

United we must act. United we will survive.

It’s not easy, I know. Three questions are in my mind 24/7

“How can we help kill the virus?”

“Who needs our help now?” 

“Who needs properties to rent?”

Think about it. Send me your ideas.

Everyone should think about it. Now.

I devoted my last crazy week to figure it out. 

Not knowing when this dark period will be over. 

I took the time to reflect on potential solutions.

The results? Two initiatives. 

First to help increase the bookings. 

First to help kill the virus.

We called the first initiative #staysafe. 

All properties must be in the future correctly clean, disinfected. If necessary decontaminated. 

That is how we keep our properties virus free and stop covid-19 pandemic.

We have just launched the website 

You can book professional disinfections with a simple click.

In Portugal, Spain, UK (now). In Ireland, United States (in the next weeks).

Not in your country? Let me know. Write to me to We are actively looking for more professional companies worldwide.

Check here other tips and info about coronavirus cleaning and disinfection.

The second initiative is called #STRHelp. A world map where any owner, manager can add their properties to the audiences that are now desperate looking for STR.

Which audiences do you think need our help? Which audiences need properties to rent?

I thought of three audiences that need help and properties to rent. For now.


Important to mention. This can only be applied where STR properties were not shut down due to coronavirus.

1 – # STR for displaced from home. Did you know there are thousands of travelers trying to come back to their home country or home city but airports are closed? Where are they staying?

Interested in letting these guests use your properties? Add them in STRhelp

2 – #STR for home offices. We need to keep working. Why can’t your guests be your own neighbors. 

How long do you think someone can keep working in a small urban flat with the kids around? 

The question here is how to work from home without losing their sanity. 

The answer is “Rent a Flat to work in your building, in your condo.”

Check here our blog post about it.

Interested in letting these guests use your properties? Add them in STRhelp

3 – #STR for medical workers. 

Who do you think are the real heroes in this catastrophe? 

I can tell you my opinion. 

Medical workers that are helping and fighting daily the virus with their sweat and tears, they are the last hope of thousands of patients.  

Every day is a new battle and they need more and more our appreciation and our applause.  

But they also need to rest!   

Want to find out more about how you can offer your properties to help our front line heroes?

Do you have properties close to hospital and medical facilities? 

Make them available to nurses, doctors, hospital technicians and make sure they can rest as much as possible.   

Check out more details and add your properties in STRhelp

Other awesome initiatives are available and being created in several countries.




We have also created a Facebook groups for Spain and United Kingdom

But this is not a local problem, this is a global problem!   For that reason, we have created this easy STRhelp map where you can add your properties globally.

Start helping the community today.

Are you ready to act? The time is now. You can help hundreds of people. Don’t waste a second more. The reward is near if you work for it.  

This crisis will pass. We will become stronger. 

Feel free to write to me at any time. 

#takecare #staysafe 

P.S. Last but not least please join me in remembering the real heroes of our industry!

The housekeeping and the operational workers need our help now more than ever during these turbulent times.

A huge shout out to Cliff Johnson for leading the charge in rallying our community to support those among us experiencing extreme financial hardship due to this crisis.

Click here to show your support if you are able. #togetherwewillgetthrough


We’ll Be At The Short Stay Show

Come and say hello, we’d love to meet you

12th of March @ London’s ExCel


Manuel Giner Interview 🙌 Avantio ❤ Doinn

I had a miserable fear until this interview! And it wasn’t because it was Halloween time, but because I had the pleasure of talking to Manuel Giner, who has been in this short-term rental property industry for a good 17 years as CEO of Avantio – one of the most complete PMS on the market and also our latest integration.

Hope you like it.

Noelia: I always tell the story of how my grandma was renting her apartment in Benidorm in the 70’s, but I think it’s pretty cool that the sector was already ready and able to use purpose built software, before Airbnb came along and changed the sector. What did Avantio do when it started in 2001?

Manuel: We started in 2001 as a software for short-term rental operators. The biggest difficulty was convincing the companies to invest in technology, since most of them did things manually and offline.

Very few of them had websites, and those that did have one just had a static page. For that reason, our second product was a reservation system for them to put online. The channel manager started significantly later, and became a top seller, since it was one of the first to be dedicated just to short term rentals in the industry.

Noelia: What changes did Airbnb and the growth of the sector bring?

Manuel: Airbnb let customers who before would only have ever booked hotels choose a short term rental instead. It popularised a new way of going on holiday. By increasing its customer base, they increased our customers’ sales too and brought lots of new companies to the sector, who also wanted to use our services.

Noelia: Avantio differentiates itself from its competitors with its Business Intelligence tools. What are the mostly used tools by your customers?

Manuel: We’re different because we’re an all-in-one solution that covers all the major processes of the business on the same platform, so our customers don’t need to hire other companies or pay for extra services.  Avantio provides a powerful software, a fully complete channel manager and an integrated reservation system. As well as its flexibility, it’s ideal for companies that manage more than 50 properties and plan to grow in the future. I’d also point out our customer service, rated as the best in the sector. All of our customers can get in touch with us by phone (or email and chat too, of course).

Noelia: In 2018, you opened your first office in the United States, do you notice a big difference in terms of HR? What about with the property managers?

Manuel: From our experience in the US, we find it harder to retain good talent, as there is a culture of changing jobs frequently. In terms of the property managers, at the end of the day, they all want the same thing, a great software that makes their work easier. 

Noelia: I know first hand that cleaning is one of the major headaches of the sector. Do you think that this part will become professional as well?

Manuel: I think so, and just as is happening in the hotel industry, the customer will become more and more demanding.

Noelia: Short term rental management companies are consolidating. Do you think the software companies will do the same thing?

Manuel: This already happens with software companies, it’s yet to be seen if this is a good thing for property managers.

Thank you Manuel, see you at “The Avantio Partnership events”

How to integrate Avantio with Doinn?

Login to Doinn (first time)

After registering with Doinn, click on the option “Integrate PMS”:

Primer inicio de sesión

In the upper right corner, choose the Integrations option.

Primer inicio de sesión

Avantio Integration

1. Choose the option “activate” Avantio:Primer inicio de sesión

2. Request the credentials from your Avantio account manager to enable the integration.

Avantio will send you a username and password that will allow Doinn to automatically receive all your apartments and reservations when you click “confirm”.

Primer inicio de sesión

 3. Set up integration between Doinn and Avantio

Automate the services that you want to order with each booking and let us know your property’s check-in and check-out times:

Primer inicio de sesión

4. The integration is ready!

Your properties and reservations will be synced automatically. Starting today, you will have the properties ready for your guests with a simple click! If you would like the automation to be completed without having to be manually verified, please email

Primer inicio de sesión